In this interactive course you will identify and learn to adapt your leadership style to a variety of supervisory situations. You will also build skills in developing team and individual objectives, communication and documentation. Learn how to supervise and motivate a team toward achieving top results with this essential course. Course length: 8 – 16 hours Number of participants: 10 – 15
Improve communication with customers, family and friends. Understand how to get people to buy into your way of thinking. Learn the four personality styles and how to maximize communication with each style.
Course length: 4 hours Number of participants: 10 – 15
How can you find the right person for the job? What are the legal pitfalls that you need to know about interviewing? Power Interviewing provides the skills to ask the right questions, keep within the law and make an informed choice about potential candidates. Learn how to determine the candidate’s skills, ability, knowledge and attitudes in this workshop packed with hands-on practice.
Course length: 6 hours Number of participants: 10 – 15
Listening skills, roadblocks for communication, body language and voice inflection are all components of excellent communication. Learn these and other essential techniques to hear and be heard effectively.
Course length: 8 hours Number of participants: 10 – 15
Learn to present effectively by using your voice, body language and gestures properly. This course includes designing a presentation, using visual aids and facilitating audience participation. Participants will record a brief presentation and receive detailed evaluation.
Course length: 8 – 16 hours Number of participants: 8 – 15
From implementing a new intra-net to handling this year’s United Way campaign, you need project management skills. In this two-day workshop you will learn to establish priorities and identify critical points. Even more, you will develop skills in decision-making, follow-through, problem solving, time management, and project tracking. And to prevent roadblocks, you will learn to lead effective meetings, communicate powerfully and handle difficult people.
Course length: 12 hours Number of participants: 10 – 15
Building Successful Teams
Whether in business, school or volunteer organizations, strong teams are essential to the success of any operation. This workshop is designed to enable you to: identify components of a strong team, create a working agreement, effectively communicate in a team environment, apply a variety of techniques for problem solving, implement a process for appreciation and recognition and understand how communication styles affect team dynamics.
Course length: 6 hours Number of participants: 10-20